Delivery Information

UK orders

At Love the Lakes we aim to dispatch your goods the same working day if ordered before 12pm. Orders after 12pm will be dispatched the following working day. You will receive an email confirming the order has been dispatched.

Orders received after midday on Friday will be dispatched the following Monday.

Standard Delivery (Royal Mail 48 service)

  • £2.95 or FREE on orders over £35
  • 2-3 working days delivery time (not guaranteed: this is the average delivery timescale quoted by Royal Mail)
  • Alcohol sales require a signature on receipt

Premium Delivery (Royal Mail 24 service)

  • £3.95
  • 1-2 working days delivery time (not guaranteed: this is the average delivery timescale quoted by Royal Mail)
  • Alcohol sales require a signature on receipt

Next Day Delivery

  • £8.95
  • Guaranteed by 1pm the next working day
  • Orders must be received by 12pm for same day dispatch
  • £11.95 for Saturday delivery

If you haven’t received your order within 5 working days of dispatch and haven’t received a card advising of attempted delivery, please contact us as soon as possible on 015394 48956.

If you have any other questions regarding the delivery of an item please do not hesitate to contact the customer service team via info@lovethelakes.net or 015394 48956.

International orders

Royal Mail Parcelforce Worldwide

  • £14.50 for European orders up to 2kg in weight
  • £21.50 for the Rest of the World up to 2kg in weight
  • 5-10 working days delivery time

If your order is heavier than 2kgs, we will contact you regarding any additional postage charge prior to dispatch.

Unfortunately we are unable to dispatch any liquids with an alcoholic content over 24% (including reed diffusers, refills, eau de cologne and perfumes) to any international locations.